Randel Porter, MA, LPC

Call for a free consultation: 210.818.5795

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FAQuestions about Counseling and Psychotherapy

FAQQuestions about Counseling and Psychotherapy

What benefits can I expect from working with a therapist?

A number of benefits are available from participating in counseling or psychotherapy.  It can be as simple as just knowing that someone listens, understands, and allows you to have a voice.  Just getting things “off your chest” is incredibly helpful to some.  Therapy can also provide a fresh perspective on a difficult problem, lead you to a solution, and uncover non-productive habits and patterns that have been unknowingly limiting you.  The outcome contributes to personal growth, better relationships, and increased satisfaction in life, in general.

Your website says “Counseling and Psychotherapy.” What is the difference?

The terms “counseling” and “psychotherapy” are often used interchangeably and most professionals have no major objection to that.  They can also both occur at the same time.  However, if one were to make a distinction, it would be accurate to say that:
Counseling is the process of guiding the client to the discovery of a solution to the problem he or she is facing.  It may be just that simple or it may expand to incorporate some aspects of psychotherapy.
Psychotherapy refers to a healing process, in which the client aims to correct longstanding non-beneficial behavior.  Psychotherapy explores issues from the past that are concealed in the subconscious mind but are a dominant force for how a person thinks, feels, and behaves in the "now".  It is very much a collaborative relationship between the therapist and the client which uncovers revelations, new understandings, and new possibilities.
You can easily see where the line between the two can become blurred.  The bottom line is that I am able to address your concern with whichever approach is most beneficial to you.

What clients do you work with?

I work with adults (18 and up), couples (married or not, opposite sex or same sex), families, and groups.

How long does counseling/psychotherapy take?

Everybody is different.  The length of time one attends counseling/psychotherapy sessions depends on many factors.   Largely, it is determined by your desire for personal development/growth/change, your commitment to resolve or improve your initial concerns, and the various factors that are driving you to seek counseling in the first place.  Short term therapy may last for 6 - 12 sessions, and some types of therapy may last for two years or more.  How long you will be in counseling is completely up to you.  Some clients come every week for years because they value the time and insight.  Others come for a shorter amount of time and then stop when they feel they have accomplished their goals.

How long are the sessions?

Individual and couples sessions are 1 hour.  Longer sessions for any client are available if necessary or desired.  As an example, some clients come for 1.5 hour and 2 hour sessions. Couples sessions always benefit from being longer than 1 hour if possible.

Is everything we talk about confidential?

Confidentiality is one of the greatest advantages of the counseling process. For many people, it is the only safe, non-judgmental, and confidential place where they can feel completely at ease to talk about absolutely anything.

There are a few exceptions that are required by law and we will go over them in our first meeting.  Additionally, a therapist cannot tell anyone that you are in therapy without your permission.

What is the free, 15-minute consultation about?

Some people may be initially hesitant to reach out to a stranger for counseling.  That is completely understandable.  The consultation (in-person or on the phone) provides an opportunity for you to get acquainted with me and ask any questions you may have before you make the decision to begin counseling.  It is a great ice breaker to help you get comfortable the counseling process.

When are you available?

Sessions are available every weekday 9am - 7pm and Saturdays 10am - 3 pm.

How do I make an appointment?

You can either call, text, or email.  If I am in session, please leave a message and I can return your phone call, text, or email the same day.  If you are contacting me for an appointment, please let me know of a few days and times that would work for you.

Do you take insurance?

No I don’t.  There are pros and cons for using insurance for counseling services and I am happy to discuss them with you during our consultation.

What forms of payment do you accept?

Payment is accepted in the form of cash, credit or debit card, and most HSA cards and is due at the time of service.

May I refer you to others?

My practice thrives on referrals from clients. If you like the services you receive, please feel free to refer me to your friends and family.

I will provide you with a comfortable, supportive, and judgment-fee environment to assist in your journey of self-discovery.

Call for your free

15 minute consultation

Randel Porter Counseling and Psychotherapy | 143 W. Sunset Rd. Suite 201 | San Antonio , TX 78209 | Google Map

Randel Porter Counseling and Psychotherapy
143 W. Sunset Rd. Suite 201
San Antonio , TX 78209
Google Map